Last updated: 9th of August 2026
These Terms of Service ("Terms") govern your access to and use of Tax AI ("Penny", "the Service"), provided by MaraisVenter Technologies (Pty) Ltd ("MV Tech", "we", "us", "our"), a company registered in South Africa. By creating an account or using the Service, you agree to be bound by these Terms.
The Service is intended for use by professional accounting practices, tax practitioners, and their authorised staff. You must be at least 18 years old and have the authority to bind your firm to these Terms if using the Service on behalf of an organisation.
Tax AI provides AI-assisted tools for tax research, document drafting, SARS letter analysis, and related functions, powered in part by third-party AI infrastructure (see our Privacy Policy for details on data processing).
Output generated by Penny is provided as a drafting and research aid only, and does not constitute professional tax, legal, accounting, or financial advice.You remain solely responsible for reviewing, verifying, and exercising independent professional judgment over any output before relying on it, submitting it to SARS, or providing it to a client. MV Tech is not a registered tax practitioner, auditor, or provider of professional accounting services, and use of the Service does not create a professional advisory relationship between you and MV Tech.
AI-generated content may contain errors, omissions, or outdated information, including in relation to legislation, case law, or SARS practice. You are responsible for independently verifying accuracy and currency before use.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorised use.
You agree not to:
If you upload client information (including tax records, financial statements, or correspondence), you confirm that you have the necessary authority and consent to do so, including under POPIA and any professional confidentiality obligations you owe to that client. You remain the responsible party for that data as between you and your client.
The Service, including its software, design, and underlying technology, is owned by MV Tech and protected by applicable intellectual property laws. You retain ownership of content you upload. You grant us a limited licence to process that content solely for the purpose of providing the Service to you.
To the maximum extent permitted by law, MV Tech shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunity, arising from your use of the Service, including reliance on AI-generated output. Our total liability for any claim arising from these Terms or the Service is limited to the amount you paid us in the twelve (12) months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including as to accuracy, reliability, or fitness for a particular purpose. We do not guarantee that the Service will be uninterrupted, error-free, or that AI outputs will be accurate or complete.
We may suspend or terminate your access to the Service if you breach these Terms, or for any reason with reasonable notice. You may terminate your account at any time by contacting us or through your account settings.
We may update these Terms from time to time. Material changes will be communicated via the Service or by email prior to taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the South African courts.
For any questions about these Terms, contact us at support@mvtech.co.za.